Cite: Tartaglione, A. M., & Formisano, V. (2018). A Dynamic View of Marketing Capabilities for SMEs¡¯ Export Performance. International Journal of Marketing Studies, 10(1), 126-135.
The strategic priorities in the materiality matrix of the banking enterprise
Maria Fedele2023-01-30T14:40:48+01:00Cite: Formisano Vincenzo, Fedele Maria, Calabrese Mario (2018). The strategic priorities in the materiality matrix of the banking enterprise, The TQM Journal, vol. 30, pp. 1-25, ISSN: 1754-2731, doi: 10.1108/TQM-11-2017-0134
Le caratteristiche bancarie che influiscono sull’accesso al credito delle imprese con rating di legalità
Gabriele Ianiro2023-01-30T14:36:14+01:00Cite: Formisano, V., Fedele, M., & Pietrovito, F. (2018). Le caratteristiche bancarie che influiscono sull’accesso al credito delle imprese con rating di legalità (The banking characteristics influencing the access to firms' credit with legality ratings). Sinergie Italian Journal of Management, 36(Sep-Dec), 213-232. ISSN:0393-5108, DOI: https://doi.org/10.7433/s107.2018.10
From Viability to Sustainability: The Contribution of the Viable Systems Approach (VSA)
Maria Fedele2023-01-30T14:38:52+01:00Cite: Formisano Vincenzo, Quattrociocchi Bernardino, Fedele Maria, Calabrese Mario (2018). From Viability to Sustainability: The Contribution of the Viable Systems Approach (VSA). SUSTAINABILITY, vol. 10, pp. 1-17, ISSN: 2071-1050, doi: 10.3390/su10030725
La sostenibilità̀ nell’impresa bancaria
Gabriele Ianiro2023-01-30T14:38:44+01:00Cite: Fedele M. (2018). La sostenibilità̀ nell’impresa bancaria, vol. 4, ROMA: Edizioni Nuova Cultura, ISBN: 9788833650203, DOI: 10.4458/0203
Service Innovation for Customer Engagement in the Italian Banking Sector: A Case Study
Gabriele Ianiro2023-01-30T14:37:44+01:00Cite: Formisano, V., Cavacece, Y., Fedele, M., Tartaglione, A. M., & Douglas, A. (2019). Service innovation for customer engagement in the Italian banking sector: a case study. In Predicting Trends and Building Strategies for Consumer Engagement in Retail Environments, IGI-Global, pp. 62-87. ISBN13: 9781522578567, DOI: 10.4018/978-1-5225-7856-7
Investigating the links between the use of the internet, value co-creation, and customer satisfaction in the banking sector
Gabriele Ianiro2023-01-30T14:35:59+01:00Cite: Formisano, V., Tartaglione, A. M., Fedele, M., & Cavacece, Y. (2020). Investigating the links between the use of the internet, value co-creation, and customer satisfaction in the banking sector. Sinergie Italian Journal of Management, 38(1), 209-230. ISSN 0393-5108, DOI: https://doi.org/10.7433/s111.2020.12.