Le caratteristiche bancarie che influiscono sull’accesso al credito delle imprese con rating di legalità

2023-01-30T14:36:14+01:00

Cite: Formisano, V., Fedele, M., & Pietrovito, F. (2018). Le caratteristiche bancarie che influiscono sull’accesso al credito delle imprese con rating di legalità (The banking characteristics influencing the access to firms' credit with legality ratings). Sinergie Italian Journal of Management, 36(Sep-Dec), 213-232. ISSN:0393-5108, DOI: https://doi.org/10.7433/s107.2018.10

Service Innovation for Customer Engagement in the Italian Banking Sector: A Case Study

2023-01-30T14:37:44+01:00

Cite: Formisano, V., Cavacece, Y., Fedele, M., Tartaglione, A. M., & Douglas, A. (2019). Service innovation for customer engagement in the Italian banking sector: a case study. In Predicting Trends and Building Strategies for Consumer Engagement in Retail Environments, IGI-Global, pp. 62-87. ISBN13: 9781522578567, DOI: 10.4018/978-1-5225-7856-7

Investigating the links between the use of the internet, value co-creation, and customer satisfaction in the banking sector

2023-01-30T14:35:59+01:00

Cite: Formisano, V., Tartaglione, A. M., Fedele, M., & Cavacece, Y. (2020). Investigating the links between the use of the internet, value co-creation, and customer satisfaction in the banking sector. Sinergie Italian Journal of Management, 38(1), 209-230. ISSN 0393-5108, DOI: https://doi.org/10.7433/s111.2020.12.

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